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  • Brand, Beyond, Beyond Brand, CEO, CRM, Culture, Customer ExperienceX Customer JourneyX Customer LoyaltyX Customer SatisfactionX CXX Digital ExperienceX Employee EngagementX InitiativesX InvestmentX Journey MappingX Omni ChannelX Patient Experience, People, Personalised, Process, Processes, Retention, ROI, Strategy, Technology
    80% Of CEO's Believe They Deliver Superior Customer Experience....
    Frontend Developer
    anemptytextlline
    Only 8% of their customers agreed! So why is that perception gap so big? What would your customers think? Would they side with the 8% of customers or the 80% of CEO's? Now there are lots of stats & figures banded around by consultants and media articles. If you believed everything that...
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    April 14, 2016
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  • Beyond Brand, Brand, Beyond, Evolution, Customer Experience, Digital Experience, People, Process, Technology, Culture, Investment, Customer Journey, Journey Mapping, Employee Engagement, Processes, Patient Experience, CX, Strategy, ROI, Initiatives, Customer Satisfaction, CRM, Omni Channel, Customer Loyalty, Retention, Personalised
    Evolve or Become Extinct
    Frontend Developer
    anemptytextlline
    Evolution - That seems like a long way away! I can guarantee you this title isn’t some ploy to get you to buy new software or services. We can also confirm that nobody will be threatened or harmed as a result of this article. Evolution however is a topic that...
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    April 14, 2016
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  • Beyond, Brand, Beyond Brand, Advantage, Brand, Brand Experience, Channels, Customer, customer experience, customerservice, CX, Data, Digital, Employee, Engagement, Evolution, Experience, Fans, Innovation, Insights, love, Promoters, Purpose, service, Strategy, UX, Vision, Why
    Be Real, Be Raw & Be Relevant!
    Frontend Developer
    anemptytextlline
    In what has been an amazing week, it seems only right to talk about Purpose. A week for collecting so many gems of information, my brain has been on overload as it soaks up all the wisdom. Not all weeks consist of meeting more than half a dozen industry leading...
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    April 25, 2016
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  • Justice Williams, MBE, VOOM, Interview, Beyond Brand, Beyond, Brand, Craig McVoy, McVoy Meets
    McVoy Meets....Justice Williams MBE
    Frontend Developer
    anemptytextlline
    Justice Williams MBE In this episode i am joined by Justice Williams MBE for the 1st in our interview series on Beyond Brand’s #VOOM 2016 campaign https://www.vmbvoom.com/pitches/beyond-brand We have got an awesome episode for you as Justice has got an amazing background and on this Podcast she will be sharing with us...
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    April 26, 2016
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  • McVoy, Craig McVoy, McVoy Meets, Will King, Interview, King of Shaves, Shave, Savage & King, Entrepreneur, VOOM, Virgin, Branson
    McVoy Meets......Will King
    Frontend Developer
    anemptytextlline
    Will King I am happy to say that in today’s episode i am joined by Will King, Founder of King of Shaves for the next in our interview series on Beyond Brand’s #VOOM 2016 campaign. https://www.vmbvoom.com/pitches/beyond-brand Sit tight for an amazing insight into how King of Shaves took on an industry dominated...
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    April 29, 2016
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  • McVoy Meets, Deon Newbronner, McVoy, Craig McVoy, McVoy Meets, Will King, Interview, Entrepreneur, VOOM, Virgin, Branson
    McVoy Meets......Deon Newbronner
    Frontend Developer
    anemptytextlline
    Deon Newbronner I am happy to say we are joined today by Deon Newbronner, Co-founder of Pitch Perfect Club for the next in our interview series on Beyond Brand’s #VOOM 2016 campaign - https://www.vmbvoom.com/pitches/beyond-brand We have got an awesome episode for you today as Deon has got an amazing background in helping...
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    May 1, 2016
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  • Branson, Craig McVoy, Entrepreneur, Freedom, Hackers, Interview, Kimra, Kimra Luna, McVoy, McVoy Meets, Virgin, VOOM
    McVoy Meets....Kimra Luna
    Frontend Developer
    anemptytextlline
    Kimra Luna I am happy to say that in today’s episode i am joined by Kimra Luna of Freedom Hackers Mastermind for the next in our interview series on Beyond Brand’s #VOOM 2016 campaign. https://www.vmbvoom.com/pitches/beyond-brand Kimra is an amazing inspiration having created a $2m empire within the last 2 years with no...
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    May 6, 2016
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  • VOOM, Wealth Dragons, Forex, Beyond Brand, Property, John Lee, Social, Mastermind, YouTube, Beyond, Brand
    McVoy Meets....John Lee
    Frontend Developer
    anemptytextlline
    John Lee I am happy to say that in today’s episode i am joined by John Lee, Co-Founder of Wealth Dragons for the next in our interview series on Beyond Brand’s #VOOM 2016 campaign. https://www.vmbvoom.com/pitches/beyond-brand John is Co-Founder of Wealth Dragons and with his business partner runs an empire that covers property...
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    May 6, 2016
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  • McVoy Meets....Jamie Alderton
    Frontend Developer
    anemptytextlline
    Jamie Alderton I am happy to say that in today’s episode i am joined by Jamie Alderton, Founder of Grenade Fit for the next in our interview series on Beyond Brand’s #VOOM 2016 campaign. https://www.vmbvoom.com/pitches/beyond-brand Jamie is an amazing inspiration with phenomenal success! Fitness Model, Virtualised Fitness Programmes, Over 500k followers &...
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    May 6, 2016
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  • Beyond Brand, DYKS, Craig McVoy, McVoy, Experience, TDYKS, CX, Customer, The Do You Know Show
    The Do You Know Show - Episode #1
    Frontend Developer
    anemptytextlline
    In the first of my new 'The Do You Know Show' we bring you daily snippets of interesting facts to help you realise the value that is out there by delivering a better experience. I hope you like them and see you tomorrow for our next instalment! Check out...
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    May 6, 2016
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  • Beyond Brand, DYKS, Craig McVoy, McVoy, Experience, TDYKS, CX, Customer, The Do You Know Show
    The Do You Know Show - Episode #2
    Frontend Developer
    anemptytextlline
    In the next gem from 'The Do You Know Show' we bring you a daily snippet of an interesting fact to help you realise the value that is out there by delivering a better experience. I hope you like it and see you again tomorrow for our next instalment! Check...
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    May 7, 2016
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  • Beyond Brand, DYKS, Craig McVoy, McVoy, Experience, TDYKS, CX, Customer, The Do You Know Show
    The Do You Know Show - Episode #3
    Frontend Developer
    anemptytextlline
    In the next gem from 'The Do You Know Show' we bring you a daily snippet of an interesting fact to help you realise the value that is out there by delivering a better experience. I hope you like it and see you again tomorrow for our next instalment! Check...
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    May 8, 2016
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  • Beyond Brand, DYKS, Craig McVoy, McVoy, Experience, TDYKS, CX, Customer, The Do You Know Show
    The Do You Know Show - Episode #4
    Frontend Developer
    anemptytextlline
    In the next gem from 'The Do You Know Show' we bring you a daily snippet of an interesting fact to help you realise the value that is out there by delivering a better experience. I hope you like it and see you again tomorrow for our next instalment! Check...
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    May 9, 2016
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  • Beyond Brand, DYKS, Craig McVoy, McVoy, Experience, TDYKS, CX, Customer, The Do You Know Show
    The Do You Know Show - Episode #5
    Frontend Developer
    anemptytextlline
    In the next gem from 'The Do You Know Show' we bring you a daily snippet of an interesting fact to help you realise the value that is out there by delivering a better experience. I hope you like it and see you again tomorrow for our next instalment! Check...
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    May 10, 2016
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  • Beyond Brand, DYKS, Craig McVoy, McVoy, Experience, TDYKS, CX, Customer, The Do You Know Show
    The Do You Know Show - Episode #6
    Frontend Developer
    anemptytextlline
    In the next gem from 'The Do You Know Show' we bring you a daily snippet of an interesting fact to help you realise the value that is out there by delivering a better experience. I hope you like it and see you again tomorrow for our next instalment! Check...
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    May 11, 2016
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  • Beyond Brand, DYKS, Craig McVoy, McVoy, Experience, TDYKS, CX, Customer, The Do You Know Show
    The Do You Know Show - Episode #7
    Frontend Developer
    anemptytextlline
    In the next gem from 'The Do You Know Show' we bring you a daily snippet of an interesting fact to help you realise the value that is out there by delivering a better experience. I hope you like it and see you again tomorrow for our next instalment! Check...
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    May 12, 2016
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  • Beyond Brand, DYKS, Craig McVoy, McVoy, Experience, TDYKS, CX, Customer, The Do You Know Show
    The Do You Know Show - Episode #8
    Frontend Developer
    anemptytextlline
    In the next gem from 'The Do You Know Show' we bring you a daily snippet of an interesting fact to help you realise the value that is out there by delivering a better experience. I hope you like it and see you again tomorrow for our next instalment! Check...
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    May 13, 2016
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  • Beyond Brand, DYKS, Craig McVoy, McVoy, Experience, TDYKS, CX, Customer, The Do You Know Show
    The Do You Know Show - Episode #9
    Frontend Developer
    anemptytextlline
    In the next gem from 'The Do You Know Show' we bring you a daily snippet of an interesting fact to help you realise the value that is out there by delivering a better experience. I hope you like it and see you again tomorrow for our next instalment! Check...
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    May 14, 2016
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  • Branson, Craig, Craig McVoy, Entrepreneur, Interview, McVoy, McVoy Meets, Virgin, VOOM, Shaa, Shaa Wasmund, Smarta, Brand, Do Less Get More, Author,
    McVoy Meets......Shaa Wasmund
    Frontend Developer
    anemptytextlline
    Shaa Wasmund I am happy to say that in today’s episode i am joined by best selling author, successful entrepreneur, my mentor and friend Shaa Wasmund! Shaa agreed to give me some of her time for the next in our interview series on Beyond Brand’s #VOOM 2016 campaign. https://www.vmbvoom.com/pitches/beyond-brand Shaa has...
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    May 14, 2016
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  • Ketan Makwana, VOOM, Enterprise Lab, Beyond Brand, Enterprise, Education, Ketan, Makwana, Social, Mastermind, YouTube, Beyond, Brand
    McVoy Meets......Ketan Makwana
    Frontend Developer
    anemptytextlline
    Ketan Makwana I am happy to say that in today’s episode i am joined by Ketan Makwana of Enterprise Lab for the next in our interview series on Beyond Brand’s #VOOM 2016 campaign. https://www.vmbvoom.com/pitches/beyond-brand Ketan, famously known as the 'Industry Disruptor'! Or at least thats what the PM calls him! Ketan is...
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    May 17, 2016
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  • Branson, Craig, Craig McVoy, Entrepreneur, Interview, McVoy, McVoy Meets, Virgin, VOOM, Daniel Priestley, Dan Priestley, Key Person of Influence, Oversubscribed, Revolution
    McVoy Meets......Daniel Priestley
    Frontend Developer
    anemptytextlline
    Daniel Priestley I am happy to say that in today’s episode i am joined by best selling author & successful entrepreneur Daniel Priestley for the next in our interview series on Beyond Brand’s #VOOM 2016 campaign. https://www.vmbvoom.com/pitches/beyond-brand Daniel had built a multi-million dollar business by the time he was 25 and...
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    May 19, 2016
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  • Branson, Craig, Craig McVoy, Enterprise, Entrepreneur, Interview, McVoy, McVoy Meets, Virgin, VOOM, Charity, Molly, Olly's, Molly Olly's, Experience, Wishes
    McVoy Meets......Molly Olly's
    Frontend Developer
    anemptytextlline
    Molly Olly's This is a very special episode for me in the next of our McVoy Meets interview series on Beyond Brand’s #VOOM 2016 campaign. https://www.vmbvoom.com/pitches/beyond-brand. Today i am joined by Rachel Ollerenshaw, Founder of Molly Olly's Wishes.   Rachel founded Molly Olly's Wishes after going through the nightmare that every parent dreads, when...
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    May 20, 2016
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  • Millennials, Selfie, Gen Y, Culture, Employee, Engagement, employeeengagement, recruitment, HR, Beyondbrand, Brand, Beyond
    Misunderstanding Millennials!
    Frontend Developer
    anemptytextlline
      Those pesky kids! Always on their phones! Never experiencing the great outdoors! Never talking to each other! They’d rather just text, text, text! Sound familiar? Well, it’s the labels often given to the millennial generation, or Gen Y to give them their ‘correct’ tag. But this generation is particularly...
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    July 18, 2016
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  • Apple, iPhone, 7
    Apple's Game Changer From The iPhone 7 Launch That...
    Frontend Developer
    anemptytextlline
    Apple’s iPhone 7 is available to buy today! So, did the usual chaos unravel as people want to be first in line for the latest device? Well, not exactly this year. We’re people standing outside stores queuing for their place? Well, some were. But compared to normal queue lengths on iPhone opening...
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    September 16, 2016
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  • #99Problems #business #problems #businessowner #cx #ux #brand #experience #customer #b2b #b2c
    99 Problems And You Ain't One
    Frontend Developer
    anemptytextlline
    I remember the first time I started speaking to businesses outside of the corporate markets about Customer Experience. Businesses just like yours. They would look at me like I was from Mars! It wasn’t entirely their fault though. After 20 years of working with Corporate clients, I was a little bit brainwashed with...
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    April 2, 2018
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  • Story, Once Upon A Time, #love #heart #stories #CX #brand
    Once Upon A Time...
    Frontend Developer
    anemptytextlline
    ... there was a story about a guy. Just an everyday guy (who we'll call a reluctant hero). And this reluctant hero had a problem, but he didn't know how to solve it. So he was discouraged. But then he met a guide (a mentor) who gave him a plan. And this plan called...
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    April 17, 2018
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  • disrupt, fish, evolution, change, market
    Sorry To Disrupt You
    Frontend Developer
    anemptytextlline
    Just 28 of the original FTSE 100 still exist today And just 61 of the original Fortune 500 are still around. 88% are gone! The world of business evolves so quickly these days that you could be a leading brand in one decade, then out of business in the next. It doesn’t even...
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    May 13, 2018
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  • trust, no trust
    Lose Trust, Lose Value
    Frontend Developer
    anemptytextlline
    In 2007, at a gathering of advertising executives and reporters in New York, Mark Zuckerberg said; "Nothing influences people more than a recommendation from a trusted friend". He was unveiling his plan for ’social advertising’ that would spark the death of mass advertising and Facebook would own this space with recommendation...
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    July 26, 2018
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  • Beyond Brand, Book Launch
    Beyond Brand Hits The No1 Spot
    Frontend Developer
    anemptytextlline
    We’re delighted to be celebrating our first business book becoming a No1 best seller in the UK. The critically acclaimed book, titled ‘Beyond Brand – Why It’s The Experience That Causes People To Fall In Love With Your Brand’ is the brain child of our owner, Craig McVoy, who has...
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    November 3, 2018
    0

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